Shipping & Returns
Tracked Shipping & Destinations
All Studio Sundays orders include tracked shipping within the USA, Canada, the United Kingdom, Australia, and 25+ countries worldwide. No item limit — shipping is calculated by weight at checkout.
All orders are shipped directly to you from our warehouse in Toronto and include a tracking number. You will receive an email or text message once your order is shipped.
How Long Will It Take to Receive My Order?
Once your order is shipped, please allow 4 to 7 business days for delivery within the United States and Canada. Please allow up to 8 to 12 business days for other international destinations.
Incorrect Address
Shipping addresses can not be changed after your order is made. We are not responsible for lost or undelivered packages due to an incorrect shipping address being provided at checkout. This includes forgetting to write an apartment or suite number. No refunds will be provided for these packages. If your order is returned to us, you may request to have it resent. You may be responsible for additional shipping charges. Always double-check your address.
Customs & Duties (Outside USA)
All orders are shipped from our head office in Canada. Orders delivered within Canada are duty-free. For shipments to the United States, Studio Sundays fully prepays all applicable duties and tariffs, so there are no additional import fees, duties, or taxes charged upon delivery.
If you are an international customer outside of the USA or Canada, we do NOT charge you sales tax (VAT) on your purchase. You may be responsible for duties or fees by your local border services for received goods purchased online outside of your country. Please refer to your local government website for more information regarding any customs or import duties you may be required to pay upon receiving your order.
I Did Not Receive My Order
If you have not received your order and it has been more than 30 days since your order was placed, please email orders@studiosundays.com and we will open a support ticket to investigate the whereabouts of your package. Please note: Delivery times may be dependent on USPS and their current delivery standards.
Can I Cancel My Order?
We are sorry, but once an order has been confirmed, it is processed automatically and cannot be canceled. The package can be returned as indicated below.
I Received My Order and Would Like a Refund
If you have received your order and would like a refund, you must send it back at your expense within 7 days of receiving it. It must be in its original packaging with all tags and be unworn. Upon receiving your order back, we will issue a full refund of your order, excluding shipping costs. You can send your package back to: Studio Sundays Returns PO Box 35054 Halifax RPO Bedford, NS B3M 0G3. Packages sent to any other address will not be considered returned.
Please keep your tracking information until the return process is complete. We will require this information if you need to contact us regarding your return.
Style Exchanges
If you have received your order and would like to exchange for another size, you must send it back at your expense within 7 days of receiving it. Please include a note inside confirming the new size you would like to be sent! Upon receiving your order back, we will happily resend out your new size. You can send your package back to: Studio Sundays Returns PO Box 35054 Halifax RPO Bedford, NS B3M 0G3. Packages sent to any other address will not be exchanged.
Unclaimed & Returned Packages
When you place an order, it will be shipped to you at the address provided. If you do not claim your package or for any reason it is returned to us, you will receive an email from our support team. If you choose to not have your order resent and instead request a refund, you will receive a full refund, excluding shipping costs.
